Questions To Ask

While good software solutions for business simplify your life, poorly designed systems tend to complicate it. Whether you are looking for Apparel ERP or embroidery business software, you need to ensure that you are asking the right questions when you are shopping around, so that the system you purchase is streamlined and efficient, and allows you and your employees to run your business more effectively. Here are some key questions to ask about any business software you are considering purchasing before you make your final decision:

1. How is the price of the software determined? Are you paying a flat fee, or is the price calculated per user or per processor? Software costs are determined in a multitude of ways, and the manner in which the price is calculated can cause it to be too high, or just right.

2. Is there a satisfaction guarantee? Most companies overlook this guarantee when they find software that they think will be perfect for their business, and then when they are unsatisfied, they expect a refund. If there is no guarantee, you are essentially purchasing goods on final sale, which is a decision you will regret if the software doesn’t turn out to be everything you hoped for.

3. How quick is the turnaround for fixing bugs? Make sure the company that developed the software places a high priority on customer service and has a fast turnaround for helping you solve any problems you run into within your system.

4. How do you receive updates? Updates can cause a huge headache, if they are not delivered in a manner that makes sense, so make sure you know how updates are handled, and that you are happy with the method in which they are sent out, before committing.

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